Necklace｜BELLA

▸ Material Introduction
Standard electroplating uses mixed solution, resulting in a dull white tone. In contrast, genuine white K uses a plating solution containing white gold, with an added transparent protective layer to enhance glossiness and significantly improve durability.

▸ Jewelry Care
Genuine White K, Thick Plated 18K Gold
• Strongly recommend wiping with a soft cloth after each use and storing in a dust-proof bag (not a silver polishing cloth).
• Not recommended to wear while bathing for non-pure silver or gold jewelry.
• Avoid contact with sweat, hot springs, perfume, hairspray, or cosmetics.
• Avoid storing multiple pieces of jewelry uncovered together, as it may lead to scratches and oxidation.

925 Sterling Silver
• Avoid contact with hot springs.
• Oxidation after use is normal and can be maintained by gently wiping with a silver polishing cloth.
• When not worn, store in a dust-proof, sealed bag.
• Avoid storing multiple pieces of jewelry uncovered together, as it may lead to scratches and oxidation.

▸ INFO
• Includes｜Each package comes with a jewelry care card and an after-sales service card, providing maintenance tips and comprehensive support.
• Material｜Genuine white K, Shell Pearls, Swarovski Pearls, Transparent Crystals, freshwater baroque pearls

• Size｜ Chain length: 37.5 cm + 5 cm extender

▸ Exclusive Gifts
• Spend over 1,000 TWD to receive a branded soft jewelry cloth.
• Spend over 2,000 TWD to receive a branded premium gift box.

▸ After-Sales Service

• 7-Day Inspection Period : In accordance with the Consumer Protection Act, customers are entitled to a 7-day inspection period (including weekends and public holidays) starting from the date of delivery. Please note that this period is for inspecting the product’s condition only and is not a trial/usage period.

• Return Conditions : Returned items must be in brand new, unused condition and include all original packaging and accessories (e.g., after-sales cards, free gifts, etc.). We reserve the right to refuse returns if there are signs of wear, damage, or incomplete packaging.

• Defective or Incorrect Items : If you receive an incorrect item or one with major defects, please contact our customer service within 3 days of delivery and provide clear photos. We will assist you with the return or exchange process promptly.

• Shipping Fees :

  • Defects/Our Error : If the return/exchange is due to our mistake or a product defect, we will cover all round-trip shipping costs.

  • Personal Reasons : For returns due to non-defective reasons, the shipping costs shall be borne by the consumer.

• Policy Deadline : Return applications submitted after the 7-day inspection period will not be accepted.